How AI Integration Solutions, LLC collects, uses, and protects your information when you contact us or use this website.
AI Integration Solutions, LLC (“AIIS,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information about you when you contact us or use this website.
When you contact us, we may collect:
We collect your information in two ways. We collect it directly from you — for example, when you complete the contact form on our website, request a consultation, use our website AI assistant, or otherwise communicate with us. We also collect certain information automatically through standard web technologies when you interact with our website.
This site does not run advertising trackers or third-party analytics scripts, and we do not use your information for advertising.
Our website offers an AI-powered chat assistant that answers questions about AIIS and our services. It is clearly labeled, and using it is entirely optional. When you send a message, your question — together with the recent back-and-forth of your chat — is transmitted to our server and processed by our AI provider, Anthropic’s Claude, to generate the answer. Under the commercial terms we use, your messages are not used to train our provider’s AI models.
We do not store your chat transcripts. Your conversation history is kept only in your own browser for the duration of your visit and disappears when your browsing session ends. On our side we record only operational metadata about each exchange — whether it succeeded, how long it took, and what it cost us to serve — never the content of what you wrote.
Please don’t share confidential or sensitive information in the chat. For anything sensitive, use the contact form, email, or phone instead.
This policy covers visitors to our website. If you are a business client who has engaged our AI monitoring & assurance service, the data we handle on your behalf is governed by your Monitoring & Maintenance Addendum and Data Processing Agreement — not by this website policy.
As part of that service we may, only when you elect it, review redacted samples of your AI system’s actual inputs and outputs — for example, real messages to and from a chatbot, with personal information removed at the source before it reaches us — to check quality against an agreed rubric. This content sampling is off by default, is enabled per monitored system only at your direction, and can be turned off at any time (which also removes any samples already captured for that system). With it off, we review only operational metadata and a pass/fail quality verdict, never the actual message content. Where content sampling is enabled, you are responsible for any notice or consent your own users require. See your service agreements for the full terms.
We use your information to:
If you no longer wish to hear from us, tell us by email or phone and we will stop contacting you. You can review our Terms & Conditions for the terms that apply to this website and its AI assistant.
We may disclose your information to our affiliated companies; to third-party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; and to assert claims or rights or to defend against claims.
The service providers we use today, plainly named: the form service behind our website contact form (Formspree), the AI provider behind our website assistant (Anthropic), and our telephone carrier. If you become a client, your billing runs through our payment processor (Stripe) and our accounting platform (QuickBooks), and — only if you choose paper invoices — our mailing service (Lob) receives your name and mailing address to print and deliver them. Each provider receives only what it needs to do its job.
We never see or store your card or bank details. Payments happen on Stripe’s secure hosted checkout; our records keep only the amount, method, and a payment reference.
We do not share your personal information or phone number with third parties or affiliates for marketing or promotional purposes.
Security is central to how we work. We take commercially reasonable administrative, technical, and physical measures to protect your information against unauthorized access, use, or disclosure.
We may periodically update this Privacy Policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to review this page periodically for the latest information about our privacy practices.
Contact us by email at info@aiintegrationsolutions.com or by phone at (704) 452 7440.
Looking for our website terms? Read the Terms & Conditions.
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